What options are available to us, paid or otherwise, for MSDN assistance in troubleshooting a hang issue?

Good day,

We are an MSDN Premium subscriber and we are running into a very unusual hang issue with a product that we develop using Visual Studio 2010.

Is there a support option (paid or part of MSDN or otherwise) that will enable us to get Microsoft assistance in troubleshooting, analyzing, and tracking down a program hang issue?

We have numerous DUMP files created at the time the programs were “hung”.  I suspect there may be some deadlock or race condition involving either Microsoft or 3^rd Part components that are running.

Thanks in advance for any information you can provide.

-ECL